Meat Moot – Terms & Conditions

Last updated: 05-12-2025

Welcome to Meat Moot.

These Terms & Conditions (“Terms”) govern your access to and use of all digital services operated by or on behalf of [Company Name] (“Meat Moot”, “we”, “us”, “our”), including:

• Our website: https://meatmoot.com.tr
• Our mobile applications on Google Play, Apple App Store, and other platforms
• Any other online or digital service where these Terms are displayed or referenced

By accessing or using any Meat Moot service (the “Services”), you agree to be bound by these Terms. If you do not agree, you must stop using the Services.

1. Scope of These Terms

These Terms apply to all use of the Services, including when you:

• Browse our menu or content
• View branch details and locations
• Place online orders for pickup (where available)
• Book tables or reservations (where available)
• Use loyalty or rewards features (where available)
• Create and manage a Meat Moot account
• Contact us through forms or communication channels provided in the Services

Additional terms may apply to specific features (for example, loyalty programs, promotions, or campaigns). In case of conflict, those specific terms will prevail for that feature.

2. Eligibility

By using the Services, you confirm that:

• You are at least 18 years old or the age of legal majority in your jurisdiction; or
• If you are under 18, you have permission from a parent or legal guardian, and they agree to these Terms on your behalf.

You also confirm that you have the legal capacity to enter into a binding agreement under applicable law.

3. Account Registration

Some features of the Services (such as loyalty, order history, or saved favorites) may require you to create an account.

When creating and using an account, you agree to:

• Provide accurate, complete, and up-to-date information
• Keep your password and login details confidential
• Be responsible for all activity that occurs under your account
• Notify us promptly at [Contact Email] if you suspect any unauthorized access or use of your account

We reserve the right to suspend or delete accounts that contain false or misleading information, or are used in violation of these Terms or applicable law.

4. Description of the Services

Depending on your location and the branch you select, the Services may allow you to:

• View Meat Moot menu items and product information
• See branch details (name, address, opening hours, contact information)
• Place pickup / takeaway orders from participating branches
• Make table reservations at participating branches
• Save favorite branches, menu items, or previous orders
• Join and use loyalty or rewards features (where available)
• Access links to Meat Moot’s social media pages and other external content

Availability of features, products, and prices may vary by city, country, and branch.

5. Orders & Reservations

5.1 Orders (Pickup / Takeaway)

Where online ordering is available:

• Your order through the Services is an offer to purchase the selected items from the chosen Meat Moot branch.
• We may accept or reject any order at our discretion (for example due to stock availability, technical issues, or suspected fraud).
• You will see applicable prices, taxes, and fees before confirming your order.
• Product images are for illustration only; actual items may differ slightly in size, presentation, or ingredients.

We reserve the right to:

• Change menu items and prices at any time
• Limit quantities of certain products
• Cancel or adjust orders in case of obvious errors (for example, incorrect price due to technical or system mistakes)

If your order is cancelled after you have paid, we will, where applicable, reimburse you using the original payment method, subject to payment provider rules and timelines.

5.2 Reservations

Where table bookings are available:

• Reservation times are subject to branch capacity, operational constraints, and opening hours.
• Branches may cancel or adjust a reservation in case of unforeseen circumstances (for example, operational issues, safety concerns, or events).
• You are responsible for arriving on time or informing the branch if you are delayed.
• Branches may apply their own policies (e.g., minimum spend, maximum seating time, or grace period for late arrival).

6. Prices, Payments & Taxes

Prices are shown in the local currency of the selected branch, unless stated otherwise.

• Prices may include or exclude taxes, service fees, or other charges depending on local law and will be shown before you confirm your order.
• Available payment methods (card, wallet, cash on pickup, etc.) depend on your location and the branch.

Payment processing may be handled by third-party providers. By making a payment, you also agree to the terms and privacy policies of these providers. Meat Moot is not responsible for technical or security issues arising from third-party payment systems, but we use reputable providers and follow industry standards.

7. Third-Party Platforms & Links

The App may be distributed through third-party platforms such as:

• Google Play Store
• Apple App Store
• Other app stores or marketplaces

Your use of those platforms is also governed by their own terms and policies.

The Services may contain links to third-party websites, platforms, or services (for example, delivery partners, map services, or social media). We do not control and are not responsible for:

• The content of those third-party sites
• Their privacy or security practices
• Any damage or loss arising from your use of them

You use third-party sites and services at your own risk.

8. License to Use the Services

Subject to your compliance with these Terms, Meat Moot grants you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Website through a browser,
• Download, install, and use the App on a device that you own or control,
• Use the Services for your personal, non-commercial use related to Meat Moot products and services.

You agree not to:

• Copy, modify, or create derivative works based on the App, Website, or other parts of the Services
• Reverse engineer, decompile, or attempt to extract source code (except where permitted by law)
• Sell, rent, lease, or distribute the App or any part of the Services
• Use the Services for any illegal or unauthorized purpose

Apple, Google, and other store providers are not parties to these Terms and are not responsible for the App or its content. They are not responsible for providing maintenance or support for the App.

9. User Conduct

You agree that you will not:

• Use the Services for any unlawful, fraudulent, or harmful purpose
• Harass, abuse, threaten, or otherwise harm staff, other users, or third parties
• Interfere with or disrupt the operation of the Services, servers, or networks
• Attempt to gain unauthorized access to any account, system, or data
• Upload or share any content that is illegal, defamatory, obscene, hateful, or that infringes the rights of others

We may monitor usage to ensure compliance with these Terms and may suspend or restrict access if we detect misuse, fraud, or violations of law.

10. User Content

Some parts of the Services may allow you to submit content, such as:

• Profile details
• Reviews or ratings
• Comments or feedback

By submitting content, you:

• Confirm that you have the right to share it,
• Confirm that your content does not violate anyone’s rights or any law,
• Grant Meat Moot a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display that content in connection with the Services and Meat Moot’s business (for example, showing reviews to other users or using feedback to improve services).

We may remove or edit any content that we consider inappropriate, unlawful, or in violation of these Terms.

11. Loyalty, Promotions & Offers (Where Available)

From time to time, Meat Moot may offer:

• Loyalty or rewards programs
• Vouchers, coupons, or promo codes
• Campaigns, competitions, or special offers

Each promotion or program may have its own specific terms and conditions. Unless otherwise stated:

• Offers are not transferable and cannot be exchanged for cash.
• Offers may be limited to certain locations, branches, products, or dates.
• We may modify, suspend, or withdraw promotions at any time, subject to applicable law.

12. Communications, Notifications & Marketing

12.1 Service Communications

By using the Services and/or creating an account, you agree that Meat Moot may contact you in relation to the operation of the Services, including but not limited to:

• Order confirmations, receipts, and status updates
• Reservation confirmations and reminders
• Security alerts and account notifications
• Important updates to these Terms, our Privacy Policy, or our services

These communications may be sent via email, SMS or messaging apps (where applicable), phone calls, in-app messages, and push notifications.

12.2 Marketing Communications

Where permitted by law, and/or where you have given your consent, we may send you marketing communications such as:

• News about Meat Moot branches, menu items, or events
• Promotions, special offers, or loyalty program information
• Surveys and requests for feedback

You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in marketing emails
• Changing your preferences in the App (where this feature exists)
• Contacting us at [Contact Email] and asking to be removed from marketing lists

Opting out of marketing communications does not affect essential service communications (for example order confirmations or security alerts).

12.3 Push Notifications

The App may use push notifications for real-time updates (for example, order status or reservation reminders). You can manage or disable push notifications through your device settings at any time. Disabling them may impact your experience of the Services.

13. Privacy & Data Protection

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, share, and protect your personal information.

You can view our Privacy Policy here: [Link to Privacy Policy – e.g. https://meatmoot.com.tr/privacy-policy]

If there is any conflict between these Terms and the Privacy Policy in relation to how we handle personal data, the Privacy Policy will usually take precedence.

14. Data Sharing, Legal Requests & Safety

14.1 Service Providers & Partners

To operate the Services and run our business, we may share information with trusted third parties, such as:

• Payment processors and banks
• IT hosting and technical support providers
• Analytics and reporting tools
• Communication platforms (for sending emails, SMS, or push notifications)

These parties are only authorized to use the information as needed to provide services to us and must handle it according to applicable data protection laws and our instructions.

14.2 Legal Requests & Law Enforcement

We may access, preserve, and share your information if we believe in good faith that it is reasonably necessary to:

• Comply with any applicable law, regulation, legal process, or enforceable governmental request (including police, courts, regulators, or other public authorities)
• Enforce these Terms, including investigating potential violations
• Detect, prevent, or address fraud, security, or technical issues
• Protect the rights, property, or safety of Meat Moot, our customers, our staff, or the public, as required or permitted by law

14.3 Business Transfers

If Meat Moot or a substantial part of its assets is sold, merged, or reorganized, your information may be transferred as part of that transaction, subject to applicable laws. In such a case, we will take reasonable steps to ensure the new entity continues to handle your information in line with these Terms and our Privacy Policy.

15. Intellectual Property

All rights, title, and interest in and to:

• The Services,
• All content on the Services (including text, images, logos, designs, graphics, and software),
• The Meat Moot brand, name, and trademarks

are owned by [Company Name] or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not use Meat Moot’s trademarks, logos, or branding without our prior written permission.

16. Service Availability & Changes

We aim to keep the Services available and up to date, but:

• We do not guarantee that the Services will always be available, uninterrupted, or error-free.
• We may modify, update, or discontinue any part of the Services at any time, with or without notice.
• Features may be added, changed, or removed over time.

We are not responsible for unavailability or errors caused by maintenance, internet issues, technical failures, or events outside our reasonable control.

17. Disclaimers

To the maximum extent permitted by law:

• The Services are provided on an “as is” and “as available” basis.
• We do not make any promises or warranties, express or implied, about the Services, including but not limited to warranties of fitness for a particular purpose, non-infringement, or accuracy.
• Images and descriptions of products are for general information only; actual products may differ.

If you have allergies or dietary restrictions, you are responsible for checking product information and contacting the restaurant directly for clarification. We do not guarantee that our products are free from any specific allergens unless explicitly stated.

18. Limitation of Liability

To the fullest extent permitted by law:

• Meat Moot, its affiliates, directors, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits, lost data, or loss of goodwill) arising from or in connection with your use of the Services.
• Our total aggregate liability to you for all claims related to the Services will not exceed the total amount you have paid to Meat Moot through the Services in the three (3) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so parts of this clause may not apply to you, and in that case, the limitation will apply only to the extent permitted by law.

19. Indemnity

You agree to indemnify and hold harmless [Company Name], its affiliates, directors, employees, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use or misuse of the Services,
• Your breach of these Terms, or
• Your violation of any law or third-party rights.

20. Termination

We may suspend or terminate your access to the Services or your account at any time, with or without notice, if:

• You violate these Terms,
• We suspect fraudulent or abusive activity, or
• We decide to stop providing the Services in your region.

You may stop using the Services at any time. You may also request account deletion (where available) by contacting us at [Contact Email].

Sections that by their nature should survive termination (for example, intellectual property, limitation of liability, and indemnity) will continue to apply.

21. Changes to These Terms

We may update or change these Terms from time to time.

• When we do, we will post the updated version on the Website and/or in the App.
• The “Last updated” date at the top will be revised.

If you continue to use the Services after the updated Terms become effective, you will be deemed to have accepted the changes. If you do not agree with the changes, you should stop using the Services and uninstall the App.

22. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them, or their subject matter or formation, are governed by the laws applicable in the jurisdiction where Meat Moot is established, without regard to conflict of law principles.

Nothing in this clause affects any mandatory consumer rights you may have under the laws of your country of residence.

23. Contact Details

If you have any questions, concerns, or complaints about these Terms or the Services, you can contact us at: